الشحن

Order Processing Time

• All orders are typically processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  
  
• You will receive another notification when your order has shipped along with any available tracking information.
  
  

Domestic Shipping (Within the United Arab Emirates)

• Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Standard delivery within the UAE generally takes 2 to 5 business days.
  
  
• Local Pickup: If available, local pickup options can be selected at checkout.
  
  

International Shipping

• We offer international shipping to select destinations. Shipping charges, delivery times, and available carriers will be calculated and displayed at checkout based on your destination country.
  
  
• Customs, Duties, and Taxes: Customers are responsible for any customs fees, duties, and taxes imposed by the destination country. These charges are separate from your shipping fee and must be paid by the recipient upon delivery.
  
  

Missing or Damaged Items

• If your order arrives damaged in any way, please email us as soon as possible at slotify219@gmail.com with your order number and a photo of the item's condition. We address these on a case-by-case basis and will do our best to work towards a satisfactory resolution.
  
  
• If your package has not arrived within the expected delivery window, please contact us at slotify219@gmail.com so we can investigate with the carrier.
  
  

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